Payment Policy

At Cozywex, your security and convenience are our top priorities. We offer secure and trusted payment options to make your shopping experience simple and seamless.

Accepted Payment Methods

We currently accept the following payment methods:

Credit & Debit Cards: Visa, Mastercard, American Express, and other major cards accepted at checkout.

Digital Wallets: Apple Pay, Google Pay, Shop Pay, and other available wallet options may be offered depending on your device and location.

PayPal: PayPal may be available as a payment option at checkout.

Available payment methods may vary depending on your location, device, and checkout conditions.

Payment Security

Your payment information is processed securely through our payment providers using industry-standard encryption and security measures.

Cozywex does not store your full credit or debit card details on our servers.

Currency

All prices on Cozywex are displayed and processed in U.S. Dollars (USD).

If you are using a payment method or bank account in another currency, your bank or payment provider may apply its own currency conversion rate or additional fees.

Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

If you do not receive your confirmation email, please check your spam or junk folder before contacting our support team.

Failed or Declined Payments

If your payment is declined, please:

• Verify that your payment details are correct.
• Make sure your card has sufficient funds or available credit.
• Contact your bank or payment provider if necessary.
• Try another available payment method at checkout.

If you continue to experience problems, please contact our support team and we'll be happy to assist you.

Order Authorization & Verification

For security purposes, some orders may be subject to additional payment verification or authorization.

If we are unable to verify a payment or identify a potential payment issue, we may need to contact you or cancel the order. Any applicable refund will be issued to the original payment method.

Contact Us

If you have any questions or concerns regarding payments, please contact us:

Cozywex Support Team
Email: info@cozywex.com