Shipping Policy
SHIPPING & DELIVERY POLICY
Last updated: August 11, 2026
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). Orders are not processed or shipped on weekends or public holidays.
Shipping Time
United States
Estimated transit time: 4–8 business days
Estimated total delivery time: 5–10 business days (including processing time)
International
Estimated transit time: 8–15 business days
Estimated total delivery time: 9–17 business days (including processing time)
Please note that delivery times are estimates and may vary depending on your location, fulfillment location, carrier operations, customs processing, and other unforeseen circumstances.
Shipping Cost
We offer FREE Standard Shipping on orders over $50.
For orders under $50, a standard shipping fee of $5.99 applies.
Shipping costs and available shipping methods are displayed at checkout.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Tracking information may take 2–5 business days to become available after your order has been dispatched.
International Orders
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any such customs duties, taxes, or additional fees are the customer's responsibility unless otherwise stated at checkout.
Customers are also responsible for providing accurate and complete shipping information. Delays caused by incorrect or incomplete address information may affect the estimated delivery time.
Shipping Delays
While we strive to deliver all orders on time, shipping may occasionally be delayed due to:
- High order volumes
- Holidays and peak shopping seasons
- Severe weather conditions
- Customs processing
- Carrier delays
- Incorrect or incomplete shipping information
- Other unforeseen circumstances
We appreciate your patience and understanding if unexpected delays occur.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: info@cozywex.com
The Cozywex Team
