Terms and Conditions
TERMS AND CONDITIONS
Last updated: August 11, 2026
Welcome to Cozywex. By accessing or using our website, www.cozywex.com, or purchasing products from us, you agree to be bound by these Terms and Conditions.
Please read these terms carefully before using our website or placing an order.
1. ABOUT COZYWEX
Cozywex is an online store offering a selection of home and living products, technology and gadgets, personal care products, pet supplies, lifestyle accessories, and other everyday products.
2. USE OF OUR WEBSITE
You agree to use our website only for lawful purposes and in a manner that does not violate these Terms and Conditions or the rights of others.
You must not attempt to interfere with the operation or security of our website, access accounts or information that do not belong to you, or use our website for fraudulent or unauthorized purposes.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate and up to date.
However, product colors, appearance, packaging, specifications, and other details may vary slightly from the images or descriptions displayed on our website.
We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.
4. ORDERS AND PAYMENTS
When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.
An order is considered accepted once you receive an order confirmation from us. We reserve the right to cancel or refuse an order in cases including suspected fraud, inaccurate information, product availability issues, pricing errors, or other circumstances that require cancellation.
All prices are displayed in the currency shown on our website unless otherwise stated.
5. SHIPPING AND DELIVERY
Shipping times are estimates and are not guaranteed.
Orders are generally processed within 1–2 business days, excluding weekends and public holidays.
Estimated delivery times may vary depending on the destination, carrier operations, customs processing, product availability, and other unforeseen circumstances.
For complete information regarding shipping costs, delivery times, and international orders, please review our Shipping Policy.
6. RETURNS AND REFUNDS
Eligible returns may be requested within 14 calendar days of receiving an order.
Returns are accepted only for eligible reasons described in our Return and Refund Policy. We do not accept returns simply because a customer changes their mind, no longer wants the product, ordered the wrong item, or does not like the product.
For complete information about returns, refunds, and eligible return conditions, please review our Return and Refund Policy.
7. INTELLECTUAL PROPERTY
All content on the Cozywex website, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to Cozywex unless otherwise stated.
You may not reproduce, distribute, modify, copy, or use our content without prior written permission.
8. THIRD-PARTY SERVICES
Our website may use third-party services, applications, payment providers, shipping providers, analytics services, or other technologies to operate and improve our store.
Your use of certain third-party services may also be subject to the terms and policies of those providers.
9. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Cozywex will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products purchased through our store.
Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
10. CHANGES TO THESE TERMS
We may update or modify these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
11. CONTACT US
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: info@cozywex.com
Cozywex
www.cozywex.com
The Cozywex Team
