MISTO Self-Cleaning Pet Brush
FAQ
Nice to know
How long does shipping take?
We process most orders within 1–3 business days. Once your order ships, delivery typically takes 7–15 business days, depending on your destination and local carrier conditions. Delivery times may vary by country or region.
Free shipping is available on orders of $50 or more. You’ll receive a tracking number by email as soon as your order ships.
Do you provide tracking information?
Yes! Every order includes a tracking number so you can follow your package from shipment to delivery.
What is your return policy?
We offer a 14-Day Return Policy for eligible return requests. If your item arrives damaged, defective, incorrect, or significantly different from its description, contact us within 14 calendar days of delivery and our support team will help review and resolve the issue.
Please note that returns are subject to our eligibility requirements. See our Refund & Return Policy for full details.
Is checkout secure?
Absolutely. Every payment is protected with SSL encryption, and we accept trusted payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay.
How can I contact Cozywex?
Our customer support team is available to help with any questions before or after your purchase. Simply reach out through our Contact Us page or email us anytime.